telephone numbers

This page could be better titled, some national telephone numbers. If you want the contact details for local councils, clubs and other organisations, look on our 'many links' page to find their website, and then look for their 'contact us' page. As with the links page, let our webmaster know of any inaccuracies you find, or any additions you think would help others.

999 or 112 - emergencies

textphone: 18000.
Use just for emergencies. "Use these numbers if, for example, a crime is happening right now, or someone is in immediate danger, or there is a risk of serious damage to property. You should also use them if there is a traffic collision involving injury or danger to other road users, a suspect for a serious crime is nearby, or if you see electricity lines that are down or causing significant risk to the public."

101 - police (non-emergency)

textphone: 18001 101.

Use to contact the police if the matter is non-urgent . Alternatively, look at the 'Police' section on the 'many links' page of this site.

105 or 0800 3163 105 - power cuts

Use to report power cuts and damage to the electricity network. But you should use 999 (or its alternatives - see above)  if there's something that is causing significant risk to the public.

For the latest updates or to report a fault online, visit and type in your postcode.

111 - NHS 111 service

textphone: 18001 111.

NHS 111 – for urgent medical concerns. "NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary."

119 - NHS Coronavirus testing service

If you cannot access the internet and need to speak with the NHS Coronavirus testing service, dial 119 from any phone.

159 Bank anti-fraud line

Stop Scams UK ( is an industry-led collaboration of responsible businesses from across the banking, telecoms and technology sectors who have come together to help stop scams at source. "If you think someone is trying to trick you into handing over money or personal details…
…Stop, hang up and call 159 to speak directly to your bank.
159 is the memorable, secure number that connects you directly to your bank if you think you might be being scammed. 159 works in the same way as 101 for the police or 111 for the NHS. It’s the number you can trust to get you through to your bank, every time. 159 will never call you. Only a fraudster will object to you calling 159."

(Wait at least two seconds after hanging up, or use a different phone. If the caller ID for an incoming call says 159, it's definitely a scam!)